Overview

Learn how Translate Desk helps you reach a global audience by translating your Intercom help center.

Translate Desk is the most advanced translation platform specifically built for Intercom Help Centers. It combines state-of-the-art AI models with a workflow optimized for support teams.

Why Translate Desk?

Managing a multilingual help center is traditionally painful. You have to manually copy-paste content, manage multiple tabs, and deal with inconsistent quality. Translate Desk automates this entire process.

Key Features

  • Direct Intercom Integration: No need to export CSVs or JSON files. Connect your workspace and start translating.
  • AI-Powered Precision: Advanced AI models ensure your technical documentation remains accurate and natural.
  • Formatting Preservation: All HTML tags, links, and media are maintained, so your articles look perfect in every language.
  • Glossary Support: Ensure brand terms and technical jargon remain consistent across all translations. Learn more about How do I create and use glossaries?.

The Workflow

  1. Connect: Link your Intercom workspace in a few clicks. Learn more in How do I connect my Intercom workspace?.
  2. Select: Choose the articles and collections you want to translate.
  3. Translate: AI generates high-quality translations instantly. See How do I translate an article? for details.
  4. Review & Publish: Verify the results and push them back to Intercom as live articles or drafts. Learn more about How do I push translations to Intercom?.
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